1. Billing Information
1.1 Payment Methods
We accept major credit cards, including Visa, American Express, MasterCard, and Discover, for all purchases made on TreatandScrub.
1.2 Order Confirmation
Upon placing an order, you will receive an order confirmation email. This confirms that your order has been received, and your credit card has been pre-authorized for the purchase amount.
1.3 Order Processing
Orders will be processed within five business days from the date of purchase. You will receive tracking information within 24 hours of your order leaving the warehouse.
2. Payment Process
2.1 Authorized Payments
Your credit card will be pre-authorized at the time of purchase. The actual charge will occur once your order is processed and ready for shipment.
2.2 Security Measures
We prioritize the security of your payment information. TreatandScrub uses secure and encrypted payment gateways to protect your sensitive data.
2.3 Currency
All transactions are processed in USD (United States Dollar). Currency conversion fees may apply if your credit card is issued in a different currency.
3. Payment Confirmation
3.1 Confirmation Email
You will receive a payment confirmation email once your payment has been successfully processed.
3.2 Invoice
An invoice will be included with your order shipment, detailing the products purchased and the final charges.
4. Refund and Cancellation
4.1 Cancellations
You may cancel your order any time before it ships, free of charge (exceptions apply).
4.2 Refunds
Refunds will be processed if you need to cancel an order before it ships or for eligible returns. Refer to our "Billing Terms & Conditions" for detailed information on cancellations and refunds.
5. Contact Information
For any payment-related inquiries, contact us at sales@treatandscrub.com.